Have a question or need help? We're here for you. Below you'll find answers to common questions and ways to reach our team.
The fastest way to get help is to email our support team directly. We typically respond within 24 hours on business days.
Email: support@givedroplet.com
Need help linking your bank account, choosing causes, or managing your round-up settings? Check out our FAQ page for answers to common questions, or email us at support@givedroplet.com and we'll walk you through it.
Have questions about setting up your fundraiser, connecting your bank account via Stripe, or tracking your donations? Email us at support@givedroplet.com and our team will help you get started.
If something isn't working right — a transaction looks wrong, a page won't load, or your account is behaving unexpectedly — please let us know. Email support@givedroplet.com with a description of the issue and we'll investigate promptly.
For partnerships, press inquiries, or business development, please reach out to hello@givedroplet.com.
