FREQUENTLY ASKED QUESTIONS

DONOR QUESTIONS

What is Droplet?

Droplet is a micro-donation platform that rounds up your everyday purchases to the nearest dollar and donates the spare change to local causes you care about. Think of it like a digital change jar that automatically fills up and goes to good use.

How much does it cost me?

Each round-up is less than a dollar. If you buy a coffee for $4.25, we round up to $5.00 and the $0.75 goes to your chosen causes. You set a weekly limit so you always stay in control. Most donors contribute between $3–$7 per week without even noticing.

Is my bank information safe?

Absolutely. We use Plaid to securely connect to your bank — the same technology used by Venmo, Robinhood, and thousands of other financial apps. We never see or store your login credentials.

How many causes can I support?

You can support up to 3 causes at a time. Your round-ups are split equally between them. You can change your causes anytime from your dashboard.

Can I pause or stop donating?

Yes! You can pause round-ups anytime from your dashboard. No questions asked, no cancellation fees. Resume whenever you're ready.

ORGANIZATION QUESTIONS

How do I register my organization?

Visit our For Organizations page and click "Start Your Fundraiser." You'll create an account, provide your organization details, and set up your first fundraiser. The whole process takes about 5 minutes.

Does it cost anything to create a fundraiser?

No. It's completely free to create a fundraiser on Droplet. We take a small 7% platform fee from donations to cover payment processing and keep the platform running. There are no setup fees, monthly fees, or hidden costs.

How do we receive funds?

Funds are deposited directly into your organization's bank account via Stripe Connect on a bi-weekly schedule. You'll connect your bank account during setup and can track all incoming donations from your organization dashboard.

What types of organizations can use Droplet?

Youth sports teams, school PTAs, non-profits, and community organizations are all welcome. If your group raises funds for a good cause in your community, Droplet is built for you.

READY TO MAKE A DIFFERENCE?
Start your fundraiser in minutes. It's free — no setup fees, no hidden costs.
GET STARTED